Guide to referring to Pain Matrix
Getting the referral to us
Pain Matrix Waurn Ponds:
Email: Info@painmatrix.com.au
Fax: 03 5271 8461
Services: ReferralNet, E-Upload using the link below
Pain Matrix Geelong:
Email: Info@painmatrix.com.au
Fax: 03 5271 8461
Services: ReferralNet, E-Upload using the link below
Pain Matrix Eastern (Box Hill):
Email: Info@painmatrixeastern.com.au
Fax: 03 9897 3606
Services: HealthLink (EDI:painmatr), E-Upload using the link below
What to include
Include the following patient information:
- Full name
- Date of Birth
- Contact details
- Address
Include the following referrer & referee information:
Referrer:
- Referrer full name.
- Referrer address.
- Referrer practice name.
- Referrer provider number.
- Referrer contact details including phone, fax and email.
Referee:
- Referee full name; you can view a full list of Pain Matrix practitioners by heading to Our Practitioners.
- Referee address; you can view Pain Matrix’s contact details by heading to Contact Us. *Note please ensure the practitioner you referred to practices at the location your patient wishes to attend.
Include the following clinical information:
- Reason for referral.
- Management to date.
- Medical history.
- Relevant diagnostic results.
- Allergies.
- Current medications.
What to expect
Once we receive the referral our admin team will process it and create a patient profile.
We will then contact the patient using the information on the referral to book an appointment.